Covid 19 Update 2021
18th April 2021
All parcels will be posted on Mondays and Thursdays as these are the days we are allowed to use the postal service.
Thank you for your understanding.
4th April 2021
We have received an update from Mopays.com Facebook page that post offices are open only for payments such as pensions etc. Posting is scheduled to resume from 12th April. As of this moment, we will aim to send out all parcels as from 12th April.
Thank you for your understanding and support during this time.
1st April 2021
As confirmed today the local post offices are closed. We will therefore wait for further information to see when the service will be operational again.
31st March 2021
As from the 1st April 2021 if the post-office is operational; we will be posting most but not all packages that we have received during the confinement period. Some orders that was received after the 28th March will be delayed as we are currently running low on packaging materials.
Being that we are located in the red zone, we are currently struggling to receive our Work Access Permit and this is disabling us from smoothly gaining access to our packing materials. We request all our goddesses to remain patient with us until we have some flexibility with our operation to keep things legal and proper. Rest assured that your orders are reserved and simply waiting to reach you.
We want to remind all that we are still open for collection in Curepipe for those who would like to receive their order without waiting for the postal service to be active. If you would like to collect your package simply message or call us on: 59445589 we will then send you our location.
Thanks for your understanding, continued support for our small business and to those who have kept us going during this very hard period,
Lost Eden Ltd. Team
10th March 2021
As for the recent national lockdown situation, here are the updates from us; our production team and release of products will remain in operation as usual, as well as for our recent giveaway which will be announced on Wednesday 10th March 2021.
Deliveries & postage
All orders made on the 9th March 2021 and anytime during lockdown will be placed on hold & posted when the confinement period is over. We will however, be open for collection of packages.
We will only accept on days that you are allowed to legally leave your household. We will not have a meeting place, the location will be sent to you via whatsapp where you will come straight to us to collect your package which is in Curepipe.
Our next release of product will be on Sunday 14th March 2021 at 5pm. All purchases that are to be made during the confinement period will have to be processed as usual (place your order and process payment)
Your order will be reserved and posted when the confinement ends. We hope to keep having your support during this hard time. Should you have any questions or queries do not hesitate to get in contact with us. Please be safe and stay home!
Thanks for your understanding and continued support for our small business,
Lost Eden Ltd. Team